Park Plaza Hotels & Resorts comprised of three separate companies: Explore Holidays, Venture Holidays and Park Plaza Hotels.

Park Plaza Hotels & Resorts engaged Alan Strudwick Consulting to support the merger of these three companies, including the geographical move into a single head office location. Following comprehensive requirement analysis, Alan Strudwick Consulting implemented a tailored 4-month Change Management Program which involved:

  • Strategy design
  • Project management
  • Organisational design
  • Process re-design
  • Capability development
  • Communications framework design
  • Embedding and evaluation of solution delivery

The Change Management Program outcomes included:

  • Optimisation of operational processes
  • Internal communications system established
  • Talent management framework embedded
  • Increased leadership capability
  • Improved organisational culture
  • Increased profitability