Sony Australia identified a range of development requirements across their Information Technology, Logistics, Finance and Human Resources departments.
Alan Strudwick Consulting initially conducted an extensive engagement and research process with each client group. The design and implementation of a range of development solutions were customised to the specific requirements of each department. Alan Strudwick Consulting also designed and implemented an over-arching Change Strategy Program across all in-scope departments over a 3-year period.
Following the completion of a range of evaluation activities, the below sustained results were identified across each in-scope department, as a direct impact of the implemented strategies and solutions:
- Increased customer-focus
- Improved communication channels
- Increased capability of managers and employees
- Decreased absenteeism and turnover
- Improved organisational culture
- Effective adoption of new processes
- Efficient realisation of change-related benefits
- Improved productivity
- Increased profitability